Lambeth: Helping people claim Pension Credit

11 September 2023

Written by: Lambeth Council

News and announcements

Lambeth Council has worked in partnership with the voluntary and community sector to support 338 older residents get an extra £3,328 each per year in unclaimed Pension Credit payments.

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Lambeth: Helping people claim Pension Credit

Pension Credit is a payment that older residents are entitled to and can provide support during the ongoing cost of living crisis. Working with social policy and data analytics company Policy in Practice, 883 eligible households were directly contacted, informing them of their Pension Credit entitlement that was going unclaimed.

Word from the Cabinet

Cllr David Amos, Lambeth’s Cabinet Member for Finance and Cost of Living, said: “Lambeth residents have been hit hard by the cost-of-living crisis and many households are really struggling. So this work to ensure hundreds of older people in the borough have been able to secure this extra money is really important.

“Pension Credit goes beyond the almost £3,500 extra per year but also helps people access other much needed support as older residents who receive it are also eligible for further support including cold weather payments, attendance allowance and a free TV licence.”

Since February, £8.3m in unclaimed Pension Credit has been secured by pensioners across London. This valuable benefit is often widely underclaimed, with £246.5 million still unclaimed across London.

How to claim

Check if you’re eligible for Pension Credit by using the online calculator.

Call the Pension Credit claim line on 0800 99 1234 or textphone 0800 169 0133, or apply online. If you cannot use a phone, then a friend or family member can call for you.

You will need the following information ready:

  • Your National Insurance number
  • Information about your income, savings and investments
  • Your bank account details.

You can also apply by post, print out and fill in the Pension Credit claim form or call the claim line to request a form. Send the claim form to The Pension Service 8, Post Handling Site B, Wolverhampton WV99 1AN.

Cost of Living, money and debt

To find out more about the support available from Lambeth Council during the Cost of Living Crisis please visit: