As Lambeth continues its journey of improvement – making housing services more responsive and resident-focused, this event brought together residents, council officers, and partners in an open and informal setting to:
- Talk directly to housing and service teams
- Share views and set priorities
- Meet neighbours and shape the future of the community
Instead of workshops and speeches, the open day followed the style of the council’s popular ‘Meet the Landlord’ events.
Residents welcomed the opportunity to connect directly with staff and get their questions answered in person rather than over the phone.
Ms Rabbe from Lower Marsh (pictured
) said:
“It’s great to see so many different services in one place. Having the opportunity to speak to someone face to face made it so much easier to express myself.
I had a few questions about repairs and was able to speak to someone straight away — really helpful and friendly.”
Cllr Danny Adilypour, Deputy Leader and Cabinet Member for Housing, Investment and New Homes, (pictured below) said:
“This event is all about putting residents at the heart of everything we do. We’re building stronger relationships, listening to feedback and making sure every voice helps shape a fairer and more inclusive Lambeth.”
The event also included a dedicated Resident Involvement Zone, with residents on hand to offer advice about getting involved through local forums, scrutiny panels and more informal neighbourhood projects.
As Harriet Semugooma summed up:
“Events like this make a big difference. I appreciated the openness and honesty from council officers. It feels like they genuinely want to work with us to improve things and I have already given some feedback about how to make the event even better next year”
