Your letter contains a unique number which you need to refer to when renewing. Letters are currently being sent out and if you have not already received your letter you should expect to receive it within the next few weeks.
While online renewal is the preferred method, you may still renew your Freedom Pass through the post using a paper form which is enclosed with the renewal letter. Once you have completed your renewal, you should receive your new pass between January and March 2015.
If you hold a disabled persons Freedom Pass you do not need to go online to renew your pass. A new pass will be sent to you automatically before your current one expires.
For more information, visit www.freedompass.org
I moved and I have not received a letter about a renewing my pass – so what do I do !
Hi,
Please contact the Freedom Pass helpline who will be able to advise
by phone 0300 330 1433 (local call rate, open Monday – Sunday 8am to 8pm)
or email info@freedompass.org